Infrastructure Services for a Journey Beyond Work.
We are seeking a Customer Service Engineer responsible for providing high-quality customer service and technical support to our clients. This role you’ll do:
Grade 12 Diploma / Degree in Administration with additional training is a plus, specifically in computer/software problem-solving skills Proven ability to multi-task and work productively in a high-volume environment
policies within Active Directory services. Implementation, administration, and maintenance – both Physical at a hardware and software level. Licensing Administration and Maintenance in respect of Network Systems Virtualized Technology Certification Microsoft SQL Administration would be advantageous. Cisco Certified Network years' experience in a Network Engineering & Administration role within a Banking, Audit or similar corporate
Grade 12 Diploma / Degree in Administration with additional training is a plus, specifically in computer/software problem-solving skills Proven ability to multi-task and work productively in a high-volume environment
providing technology solutions to employees and working closely with third party software companies to ones. This candidate should have prior experience working with information technology and understand the understanding on IP Phones, PBX, IRV, routing) Server Administration (Domain, DNS, DHCP, Group policies, Active profile with system requirement) Application Administration SSO, CRM (learn, create & manage user access system, Office, apps, etc) ISP Manage with 3rd party providers Google Workspace (Administration) Web domains
applications, ensuring efficient administration and user-related services availability. If you are a proactive support calls to ensure user support and that high service levels are maintained Support ongoing operations Functional Competencies Computer literacy in MS Office package Knowledge of all legislation pertaining
iOCO Infrastructure Services Invites You to Explore Possibilities.
We are seeking an Onsite
n: Durban (Onsite / Remote Client Site) Why work for us? If
makes you wonder if there's more to life than work, get ready to discover a professional journey that
optimization of end-user computing systems and services. Skills required to contribute: •Lead and manage desktop support, device management, and end-user services. •Develop and implement strategies for managing for desktop support, incident management, and service delivery to ensure consistent and high-quality metrics and service level agreements (SLAs) to identify trends, address issues, and optimize service delivery Information Technology, or related field (or equivalent work experience). •Minimum of 5 years of experience in
basis. They offer stability, growth and a great working environment.
The primary responsibility of Solutions Architect is to consult with the client and work with internal teams to create strategies, transformational needs. They provide multi-technology consulting services on all aspects of application software, infrastructure translation into detailed designs using selected services and products.
team members. Integrate software with third-party services. Document changes and create help manuals. Proven using VB6. Proficiency in writing SQL queries and working with databases (MS SQL Server) Will be dedicated in the launch of the software. Assist in user training and helps manuals. Maintenance Troubleshoot and