Customer Success Specialist (JB4436) Remote, for applicants living in South Africa R25 000 – R30 000 looking for a self-disciplined and personable Customer Success Specialist to join their growing team client needs. Previous experience in customer support or customer success roles. Familiarity with CRM promptly and effectively to maintain high levels of customer satisfaction. Collaborate with internal teams must verify with Kontak Recruitment. The post Customer Success Specialist (JB4436) appeared first on
the mining sector is looking for a Change and Service Integration Analyst
6 months contract op users of Operational Technology solutions and services within Global IM for the various sites and regions networks and infrastructure
Familiarity with IT service management (ITSM) tools like ServiceNow, BMC Remedy
the mining sector is looking for a Change & Services Introduction Management
6 months contract users of Operational Technology solutions and services within Global IM for the various sites and regions networks and infrastructure
Familiarity with IT service management (ITSM) tools like ServiceNow, BMC Remedy
position for a REGIONAL SPECIALIST CHANGE AND SERVICES INTRODUCTION MANAGER.
Information
implemented smoothly and with minimal disruption to services. This role is crucial in maintaining the stability
troubleshooting and incident and problem management and meet service level objectives Perform monitoring tasks to pro-actively tools and procedures to ensure compliancy with service level agreements and operational standards. Contribute technologies. Continuous improvement to ensure effective service Ensure adherence to organisational policies, practices market trends to constantly improve the Specialty customer value proposition offerings. Streamline and integrate external process improvements designed to enhance the customer experience and value. Optimise departmental performance
troubleshooting and incident and problem management and meet service level objectives Perform monitoring tasks to pro-actively tools and procedures to ensure compliancy with service level agreements and operational standards. Contribute technologies. Continuous improvement to ensure effective service Ensure adherence to organisational policies, practices market trends to constantly improve the Specialty customer value proposition offerings. Streamline and integrate external process improvements designed to enhance the customer experience and value. Optimise departmental performance
day in a week. Project Role : Azure Integration Services and DevOps Developer Project Role Description application requirements on Azure Integration Services (AIS) Must have: Matric Relevant IT and Azure Azure integration service like logic apps, integration account, azure function, service bus, event grid with all levels of staff, senior management, and customers Communicate effectively and clearly, in writing Logic Apps, Azure Functions, Azure Data Factory, Service Bus, Event Grid, API Management, Event Hub for
Management:
Customer Requirements and Project Management:
Monitoring and Incident Management: Monitor backend services, particularly servers, application infrastructure processes. Ability to troubleshoot API-driven services by checking server logs and third-party APIs. to reduce the occurrence of errors and improve customer experience. Regularly assess infrastructure and minimize errors. Customer Requirements and Project Management: Understand customer requirements and issues
client is a dynamic and innovative leader in the IT services industry and is currently seeking a Dev Ops Support Monitoring and Incident Management - Monitor backend services, particularly servers, application infrastructure processes. - Ability to troubleshoot API-driven services by checking server logs and third-party APIs. to reduce the occurrence of errors and improve customer experience. - Regularly assess infrastructure minimize errors. Customer Requirements and Project Management - Understand customer requirements and