infrastructure monitoring and reporting.
Proactive infrastructure monitoring and reporting. Ticket system required & AH support for users and
Proactive infrastructure monitoring and reporting. Ticket system required & AH support for users and
infrastructure monitoring and reporting.
to manage code releases and work on issues and tickets. Reporting and Documentation: Draft reports and
through meetings, calls, and emails. Handling Tickets and Tasks with the responsibility for closing them
Troubleshoot and resolve operational and maintenance tickets within defined SLAs. Collaborate with consultants
resolving and closing Operational and Maintenance tickets within defined SLA's (Service Level Agreements)
post Go-live support. - Operations experience (ticket handling, problem, incident management) - Jira
resolving, and closing operational and maintenance tickets within SLA's. - Development debugging. - Interact