operational issues Ensure client needs are addressed Assist clients by providing consistent second level support
defining project scope, objectives, and timelines, and assist in the creation of project plans and deliverables
adoption and the robustness of the solution.
and timelines to business stakeholders.
process, and timelines to business stakeholders. Assist in building plans for projects, outlining the key
operational issues. Ensure client needs are addressed. Assist clients by providing consistent second level support
security policies to ensure adherence Supporting and assisting with the development and management of the 3-to-5-year
new products, Train clients so that they can self-assist where relevant for onboarding and processing of
new products, Train clients so that they can self-assist where relevant for onboarding and processing of