fixed term contract. As first point of contact for all IT support queries, this role will be responsible ticketing system, ensuring the call has been logged and all notes, progress and required actions have been input by the team Maintain a strong customer focus at all times Assist with deployment of new and old devices
the flawless execution of projects. Ensure that all projects are delivered on time, within scope and Developing project scopes and objectives, involving all relevant stakeholders, and ensuring technical feasibility analysis. Manage the relationship with the client and all stakeholders. Will be responsible for developing
effectively with field and IT teams. Review and validate all project-related documentation to ensure accuracy completeness. Manage the digital filing system to ensure all project documents are properly stored and easily field teams, and internal departments, to ensure all parties are informed and engaged. Assist the Project
o ensure that all network elements are monitored on a 24/7 basis.
Areas: To ensure that all network elements are monitored on a 24/7 basis. Capture all network incidents on on the FMS. Report, handover and escalate all network faults according to NMC Fault Handling and escalation the prescribed service level agreements. Hand over all relevant network incidents to operational support
- Quality assurance methodologies - Coordinating all testing roles and responsibilities within teams - development life cycle - Engagement with stakeholders at all levels ADVANTAGEOUS SKILLS REQUIREMENTS: - Experience ensuring that all test results are correctly recorded against the system - Coordinating all testing roles
and civil standards and budgets are adhered to at all times.
Requirements:
and civil standards and budgets are adhered to at all times. Requirements: Relevant Electrical and/or Mechanical Technologies. Duties: Oversee the end-to-end maintenance of all passive base station infrastructure of the region upgrade; preventive/corrective maintenance projects to all the relevant parties Ensure guidance and performance business processes and practices to deliver uptime to all clients on the network. Coordinate compilation and
and civil standards and budgets are adhered to at all times. Requirements: Relevant Electrical and/or Mechanical Technologies. Duties: Oversee the end-to-end maintenance of all passive base station infrastructure of the region upgrade; preventive/corrective maintenance projects to all the relevant parties Ensure guidance and performance business processes and practices to deliver uptime to all clients on the network. Coordinate compilation and
• To ensure that all network elements are monitored on a 24/7 basis. • Capture all network incidents incidents on the FMS • Report, handover and escalate all network faults according to NMC Fault Handling and Escalation prescribed service level agreements • Hand over all relevant network incidents to operational support