gathering and testing of custom reports and dashboards Assist with data gathering, data mapping, and imports Spending time on-site with clients to conduct workshops, training, UATs, and provide user support Degree Lucid Charts/MS Visio Client-facing consulting and workshop facilitation/presentation experience Understanding
support items. Conduct training sessions and workshops for users to maximize utilization of project support recommend new tools or enhancements as needed. Assist in the evaluation, selection, and implementation
enhanced business processes – Facilitate requirement workshop, maintain group focus and leads discussion toward requirement before handing over to the Test team. Assist the Test team when communicating with external
support items. Conduct training sessions and workshops for users to maximize utilization of project support recommend new tools or enhancements as needed. Assist in the evaluation, selection, and implementation
colleagues and the development department Helpdesk admin - logging and following up on calls Log calls on
successful delivery of high-quality products, assisting clients with requirements analysis, project management
broader IMS Assist in the drafting of new procedures and revising existing procedures. Assisting with project
broader IMS Assist in the drafting of new procedures and revising existing procedures. Assisting with project
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the product development lifecycle. The role is to assist the business in achieving their goals through taking