of customer ICT networks as part of IT Managed Services offerings provided to Datacentrix customers. Support clients and client end-users in support of the Service Delivery Manager and Network Security Operations escalated incidents, problems and queries. Maintains service and quality levels according to of the company years' experience delivering Network Security Services in a customer environment. Excellent Communication
operational support to their growing Global Professional Services (PS) delivery team and leadership team across building its processes to scale. Professional Services Administration Maintenance of Resources General Resource allocation and assignments Professional Services Operations Timecard management Forecasting Billing operations experience, ideally in a Professional Services organization A passion for process improvement
Applications MVC WEB & WCF Services SQL Server Reporting Services Entity Framework MS SQL Server development AJAX Test Driven Development Reporting Services Crystal & SSRS Reports If you an enthusiastic
client is a globally operating private healthcare services organization. They are looking to hire an Integration prise Service BUS (ESB)
All applicants will
to our Managed Services team, focusing on End User Computing and Microsoft 365 service architecture. This associated with End User Workspace solutions, service design, and configuration management. The Specialist design, implementation, and documentation of new services. Act as the Subject Matter Expert (SME) on Digital and reliable End User Workspace solutions and services. Contact with Others: Internal: Collaborate with core IT suppliers for development, testing, and service transition purposes. Essential Criteria: Professionally
requires a unique blend of technical skills, customer service aptitude, and a collaborative spirit, ensuring seamless delivery of IT support and management services. Core Responsibilities -Technical Support and knowledge bases, and FAQs to assist in customer self-service and team reference. -Continuous Learning and Development: network infrastructure, device management, and cloud services. Excellent problem-solving skills, with the ability with a focus on providing exceptional customer service. Familiarity with project management and CRM tools
experienced 3rd Line Support Consultant to join our service desk team. The role will act as an escalation point experienced Support Consultant ideally from a Managed Service Provider background. You will assist in developing passion for IT and providing outstanding customer service is essential. Providing 3rd line technical support that any technical or operational issues on a service ticket are escalated efficiently. Ability to research when required Delivering exceptional customer service and demonstrating the ability and desire to go
Our client is a private healthcare services organization. They are looking to hire an Integration ICT environment
All applicants will
clients nationally. Align and build capabilities and services in line with strategic projects and architecture utilise microservices. Integrate services through cloud-native services with the broader Group. Provide implement and maintain improvement. Display a customer service approach to the CRM platform's users (advisers
Experience in sourcing complex technical solutions and services across a broad range of categories, including process to ensure effective supply of product/service to the business. Production and management of procurement key or large suppliers to ensure contracts and services delivery are optimised. Identify and manage contractual commercial issues to minimise impact on supply of service and cost to the business. Manage, monitor and develop