logging and following up on calls Log calls on behalf of clients Test completed calls or queries from clients
escalation of any issues and calls. Ensure prompt feedback to all calls assigned and do follow ups with function – logging and maintaining all support calls Matric CompTia A Essential CompTia N or IT Diploma
line with agreed SLAs. You are the last port of call for the support team so your attitude towards tackling skills. Managing the timely resolution of open calls and call actions across all customers. Take ownership
segments in small and medium business. Proactive calling of customers to build loyalty and improve affinity contact with the customers. Adhere to planned calling cycles to ensure effective coverage of all customers
stakeholders. You will report to the Head of SAP Centre of Expertise (CoE) within Company Group Technology monthly/regular Manual Control (MCP) reviews. Log SAP OSS Calls for complex SAP Security issue and implement SAP
stakeholders. You will report to the Head of SAP Centre of Expertise (CoE) within Company Group Technology monthly/regular Manual Control (MCP) reviews. Log SAP OSS Calls for complex SAP Security issue and implement SAP
HEAD OFFICE IN CENTURY CITY, Receiving and logging calls Assisting end users via telephone and remote tools
Team Leader with a car and transport to attend to call outs. Key Responsibilities: Telecommunications technicians
the requirements, please apply today, or give us a call on 021 180 4090 and one of our consultants will