target potential clients through networking, cold calling, and other sales strategies. Develop and maintain relationships with existing clients to ensure customer satisfaction and repeat business. Present and
based on Business Requirements Document (BRD) and customer specifications
based on Business Requirements Document (BRD) and customer specifications
and air conditioning systems, as well as taking care of the office car regular service. Professional
Oversees the customer care complaints management system and manages/addresses escalated calls, complaints efficient service function to customers to enhance our reputation as a truly customer-focused team Respond positively or new ideas Building and developing positive customer and business relationships Attend client sites Operations, we provide clients with a focus on their customers whilst discovering new trends and market shifts budgets, profit & loss, employee supervision, customer service, and conflict resolution required Sales
escalation of any issues and calls. Ensure prompt feedback to all calls assigned and do follow ups with function – logging and maintaining all support calls Matric CompTia A Essential CompTia N or IT Diploma
that drive operational efficiency and improve customer experience Responsibilities: Gather and consolidate expectations of internal and external customers and championing a customer-centric approach within the ICT Contact Nokuthula at nokuthulag e-merge.co.za or call her on 011 463 3633 to discuss this and other opportunities
investigations based on customer requirements • Technical training and support of customers on management systems Audits: • Audits planned and performed based on customer requirements • Feedback on findings provided to investigations planned and performed based on customer requirements • Feedback on findings provided to maintained • Technical training and support of customers on management systems and/or areas of specialization as appropriate) • Project pre-migration sheet (custom) • Project pre-migration data capturing • Project
tech/software industry. Analyse market trends, customer needs, and competitive landscape to inform business strategies. Identify and evaluate new markets and customer segments for potential growth. Lead Generation through various channels, including networking, cold calling, email campaigns, and industry events. Qualify
tech/software industry. Analyse market trends, customer needs, and competitive landscape to inform business strategies. Identify and evaluate new markets and customer segments for potential growth. Lead Generation through various channels, including networking, cold calling, email campaigns, and industry events. Qualify