and email correspondence. Handling and resolving Customer queries. You will be required to handle and resolve and documents for dealing with Customer queries.
an experienced Call Centre Agent with experience to join their dynamic team. Call Centre Agent for an IT IT Services and Repair Centre. Matric Call Centre Agent, with experience. IT Sector knowledge. Excellent Excellent English communication skills and customer service. R5 000 CTC pm
We are looking for Call or Incident Coordinator to be based full time at our Midrand offices. The Incident and requests from initiation to completion. The Call or Incident Coordinator is responsible for successful Application, and most importantly, displaying a customer focused approach. This Role requires a good understanding ITIL Foundation Qualifications pertaining to the customer service industry Must be able to use Microsoft Must have the ability to drive results. Must be customer-centric Responsibilities: Understand ordering
FICO / GL Project Experience
- SAP GTS / Customs Process Knowledge
- SAP FI
- SAP CO
- Engage with clients through meetings, calls, and emails.
- Issue Handling:
calls.
- Change Management:
for processing all admin for the (KAM) Emergency Care Technical Team
Qualifications:
Follow up with customers on quotes sent and not yet accepted
Technical Call Centre & General
Admin
Receive breakdown reports from customer and log the call with the Technical Supervisor to allocate
administrative function between Marcus Medical, Customers and Sub-Distributors
Keep up to date with
payment is received from COD (Cash On Delivery) Customers, and PO (Purchase Order) received from Government
Key Regional Group Customers to be managed as Key accounts by RSM. Regular Customer field visits with Develop and implement a call cycle per sales consultant aligned to Current Key customers, New Business basket Ability to put bespoke Customer Sales presentations together. Work closely with Call Centre Manager and team Sales Environment (Hotels, Casinos, Conference centres, Restaurants & Coffee shops, Business &
Key Regional Group Customers to be managed as Key accounts by RSM. Regular Customer field visits with Develop and implement a call cycle per sales consultant aligned to Current Key customers, New Business basket Ability to put bespoke Customer Sales presentations together. Work closely with Call Centre Manager and team Sales Environment (Hotels, Casinos, Conference centres, Restaurants & Coffee shops, Business &
Field Service Engineers and liaise directly with customers. The Technical Servicing Administrator will be for processing all admin for the (KAM) Emergency Care Technical Team Qualifications: Grade 12 certificate required Follow up with customers on quotes sent and not yet accepted Technical Call Centre & General Admin Admin Receive breakdown reports from customer and log the call with the Technical Supervisor to allocate administrative function between Marcus Medical, Customers and Sub-Distributors Keep up to date with warranty
Field Service Engineers and liaise directly with customers. The Technical Servicing Administrator will be for processing all admin for the (KAM) Emergency Care Technical Team Qualifications: Grade 12 certificate required Follow up with customers on quotes sent and not yet accepted Technical Call Centre & General Admin Admin Receive breakdown reports from customer and log the call with the Technical Supervisor to allocate administrative function between Marcus Medical, Customers and Sub-Distributors Keep up to date with warranty
department. • Provide comprehensive quality nursing care to patients, based on individualised patient needs external customers, and ensure all actions promote customer service excellence. • Assessment and care of the appropriate programmes of care • Ensuring the delivery of high quality care to patients/report potential/actual applicable health care legislation 2 years EN experience Experience within ICU, high care will be advantage