and insurance. Through our bespoke consultancy service, we work with leading banks and insurers to transform projects, as our versatile knowledge of financial services, business analysis, data systems, quantitative strategic insight allows us to provide a unique service to our clients. We are always looking for new CA
and insurance. Through our bespoke consultancy service, we work with leading banks and insurers to transform projects, as our versatile knowledge of financial services, data systems, quantitative experience and strategic strategic insight allows us to provide a unique service to our clients. We are always looking for new talent
Security Services Department for a Client Experience Manager reporting to the Security Services Executive Manage the service delivery to customers in a seamless manner to meet and exceed customer expectation optimized customer environment. Main Responsibilities: Take accountability for overall service delivery delivery and customer experience. Build strong customer relationships and with all delivery organizations, internal internal and external. Accountable to manage service delivery organizations and their contractual obligations
Security Services Department for a Client Experience Manager reporting to the Security Services Executive Manage the service delivery to customers in a seamless manner to meet and exceed customer expectation optimized customer environment. Main Responsibilities: Take accountability for overall service delivery delivery and customer experience. Build strong customer relationships and with all delivery organizations, internal internal and external. Accountable to manage service delivery organizations and their contractual obligations
of the relevant customer site in Johannesburg, this position reports to the Customer IT Manager with Managed Services Technical Lead. This role provides on-site support as required by customers as well execution of assigned tasks and instructions from customer managers and site management Skills Technical Support Site Management Infrastructure Managed Services Site Specific Management Office 365 Admin Network
and services provider. The successful incumbent will be accountable for the delivery of services that that meet and exceed customer expectations through the effective management of people, process, and technology IT services by continually improving technology, service delivery, cost efficiency, and customer satisfaction satisfaction. Key Performance Areas: Customers Design and Develop Continuous Improvement and Innovation Operations and Business Units Other Practices and Service lines Peers within the Business Unit All stakeholders
Online, SharePoint Online, Teams, and other related services. You'll be responsible for designing, implementing cloud environment, specifically focusing on M365 services.
What you’ll do:
client(s) with good customer service in all aspect of administration and delivery of service. 2) Account Development: with customers to clearly understand their needs, add value, provide support and excellent customer service internal departments to ensure the fulfilment of all customer requests. • Act as the client's representative demands are met with a focus on improving the customer experience. • Ensure the effective implementation Oversee relationship with service providers and partners and ensure all the services are delivered properly
Engineer, your primary goal is to ensure maximum service availability and performance for our FTTH (Fiber to the Home) and FTTB (Fiber to the Business) customers. You'll be responsible for proactive and reactive monitoring, swiftly addressing alerts related to service outages, and providing comprehensive technical you'll serve as the primary point of contact for customer queries or complaints, extending support beyond hosting support. Provide exceptional customer service to FTTH/FTTB customers throughout their lifecycle with
about our solutions , present them to potential customers and create both technical proposals and financial prospective customers . Lisase with the Pre-sale ,Professional services team as well Channel services to ensure