support for projects Customer account management and technical support services Monitor integration of of client feedback into project execution and service enhancements Coordinate and track asset and resource mitigation Monitor contractual compliance according to customer agreements Oversee and monitor project budget
support for projects Customer account management and technical support services Monitor integration of of client feedback into project execution and service enhancements Coordinate and track asset and resource mitigation Monitor contractual compliance according to customer agreements Oversee and monitor project budget
stakeholders. CUSTOMER SERVICE & TCF Maintain as high level of service to customers (internal and external) according to the service standards as set by the company. Ensure all customers are treated fairly. which include Agile and Water Fall. Financial services industry knowledge and experience beneficial.
operations through efficient and responsive Service Desk and Service Delivery Management teams, be accountable functional strategy and service management performance in line with service level agreements (SLAs). Also need to have looked after large service desks and service delivery managers as apart of their portfolio methodologies (Advantageous) Microsoft Office Suite Customer Service Team Leadership Business Analysis Good written implementation within own area Vendor management Customer management Business partner relationship management
leveraging their technical expertise to identify customer needs, provide product demonstrations, presentations the Pinnacle value proposition message through customer engagement. The focus of the role will be AI solutions Vendor(s) at customer engagements and conferences. Attend meetings with sales team to identify customer pain Deliver vendor presentations and training to the customer landscape. Propose and professionally demonstrate (BOMs) based on customer requirements. Deploy and configure proposed solutions based on customer requirements
African market. This role is pivotal in driving customer engagement and achieving sales targets. Identify deep understanding of the company's products, services, and solutions. Stay updated on industry trends that resonate with customers. Work closely with the sales team to develop customized solutions for clients Gather market intelligence and feedback from customers to identify new opportunities. Analyse sales data to product development and enhancement based on customer feedback. Continuously enhance your own technical
African market. This role is pivotal in driving customer engagement and achieving sales targets. Identify deep understanding of the company's products, services, and solutions. Stay updated on industry trends that resonate with customers. Work closely with the sales team to develop customized solutions for clients Gather market intelligence and feedback from customers to identify new opportunities. Analyse sales data to product development and enhancement based on customer feedback. Continuously enhance your own technical
Our client, a powerhouse in the Financial Services space, is on the hunt for a Ab initio Expert to join optimization through the use of ETL development tools or custom developed procedures
leading service provider in IT and tech support industry, dedicated to providing exceptional service and dynamic team. They are seeking a proactive and customer-focused IT Support Technician to provide technical members on projects and initiatives to improve IT services. Ensure compliance with company policies and security desk software. Strong communication skills and a customer-oriented mindset. Ability to work independently
clients in the form of assigned support tickets, service requests or projects, Install, implement, configure documentation for the implemented solutions and customizations, which may include system configurations, user infrastructure application deployment Previous professional services experience is preferred Proficient in active directory directory SQL Experience SQL Reporting Services Experience Customized report development General Support