problems and performance improvements on a division level. Ensure investigation of performance issues and and identification changes required on division level. Ensure the core network is optimized to deliver a support of other network group departments at all levels. Manage interfaces with other areas of the business project teams, with at least 2 years at management level. In depth understanding of the mobile core architecture
recommend actions where required Act as a third level support to the cloud infrastructure operations team Optimization practices. Essential Qualifications - NQF Level Advanced Diplomas/National 1st Degrees Preferred certification (VMware preferable) Minimum Experience Level 8-10 Years IT infrastructure and operations experience recommend actions where required Act as a third level support to the cloud infrastructure operations team Optimization practices. Essential Qualifications - NQF Level Advanced Diplomas/National 1st Degrees Preferred
Level up your career. Become a customer experience champion and make your mark Your Purpose: Welcome strategies to take customer experience to the next level and overseeing projects like a seasoned pro. What's
implemented systems and processes ● Infrastructure level escalation point for technical support ● Ongoing implemented systems and processes ● Infrastructure level escalation point for technical support ● Ongoing
specialisation Drive customer-centricity: · Maintain a high level of impact on other departments to support improved operations of the organisation Maintain expertise level: · Be a member of related professional bodies. ·
must have a 3-year related IT related Degree – NQF Level 7, have 5-10 years' work experience and understanding Qualifications – 3-Year related IT related Degree – NQF Level 7. Post-graduate qualification (advantageous). Experience/Skills
of ICT infrastructure in accordance with service level agreements (SLA's) Perform daily server health checks reporting on information security issues Support levels: Share 1st line support with IT Administrator Handle
service. This role manages the customers' service level expectations and monitors, reports on, and drives ensuring on-time client renewals Manage service level agreements with both internal and external customers
Competencies. High-level understanding of budgeting and cost control. Intermediate level of strategic planning
Location: Bryanston, South Africa Experience Level: Mid-Senior level