Inbound Call Centre Customer Service Jobs in Johannesburg - Page 5

Administrator Midrand

 Datacentrix

Midrand

Ensure that all calls are assigned/ reassigned timeously and resolved within Service Target. Assist First best practices for Service Support and Service Delivery. Maintaining an effective Service Level Management and Implement Service Request Management. Enable the IT customers to define offered services, publish those those services in a service catalogue. Foundation Data. Business Time Segments. Configure Assignments Configurations. Service Level Management: Service level management Incident Management. Service level management

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Full Stack Developer Johannesburg

 E-merge It Recruitment

Johannesburg

 720000

digital communication, sustainable solutions, and customer analytics, and prioritize client satisfaction Skills: C# / .NET Vue.js Vue CLI Vuex Linux Windows Services Web API JSON Git HTML/CSS TypeScript JavaScript ability. Contact Bryce a t bryceme-merge.co.za or call him at 011 463 3633 to discuss this and other opportunities

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Quality Management Specialist Rosebank

 Ck Changing Lives Consulting

Johannesburg

Calling all Mid-Level Quality Management Maestros in The Telecsoms space Are you someone who thrives division. Analyze trends and identify areas for service improvement. Develop and implement quality assurance Strong understanding of project delivery cycles. Service management certification e.g., ITIL Practioner

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Field Analyst Bryanston

 Avi

Bryanston

Listed on the Johannesburg Stock Exchange and centred on the FMCG market, AVI's extensive brand portfolio fashion apparel. We have a well-developed Shared Services structure spanning: International, IT, Finance FIELD SYSTEMS SUPPORT ANALYST at our IT Shared Services Division in Bryanston , Johannesburg . The purpose purpose of the role is to ensure stability and service delivery of the SAP Production Systems and maintaining workstreams will be pivotal for success in this role: Customer to Cash and Vendor (Procure) to Pay, including

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Network Engineer Iii

Midrand

 Negotiable

do:

• Responsible for analysing and evaluating customer requirements for consulting, design, testing, wireless controllers, and VPN
• Supporting customers by developing, reviewing, and/or validating scripts documentation.
• Supports Engineers on customer calls when needed.
• Design and implement network

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Specialist Sandton

 Jse Limited

Sandton

projects contribute to improved client and JSE service by providing specialist guidance, knowledge, input collaborating with peers and providing input at centres of excellence (JSE platforms for technology personnel and monitoring delivery and quality of agreed services. Formalise plans for applications by analysing standards and processes by contributing to the various Centres of Excellence workshops. Self-Management Improve specific technology certifications, financial services experience is strongly preferred. Knowledge and

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Assistant Operations Manager Johannesburg, South Africa

 Profession Hub

Johannesburg

the quality of communications and work of client Service Providers and internal facing colleagues and implements workload to maintain service standards and high-quality outcomes. Oversees the customer care complaints management management system and manages/addresses escalated calls, complaints, questions, and queries, as necessary expectations. Ensures the Operations team meets Service Level Agreements (SLA), Key Performance Indicators Business-to-Business VAP's value-added products and services to the insurance industry. Work with the Team

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Onsite Technician Johannesburg

 Intellitech Systems Pty Ltd

Johannesburg

of the relevant customer site in Johannesburg, this position reports to the Customer IT Manager with Managed Services Technical Lead. This role provides on-site support as required by customers as well execution of assigned tasks and instructions from customer managers and site management Skills Technical Support Site Management Infrastructure Managed Services Site Specific Management Office 365 Admin Network

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Manager It Johannesburg

 Wic

Johannesburg

 R600,000 - R720,000

Level up your career. Become a customer experience champion and make your mark Your Purpose: Welcome Experience Manager in security services. Your mission? To make sure customers feel like royalty by delivering delivering top-notch service and handling all the ins and outs of our Security Services Department. Your Responsibilities: the hero of this tale, responsible for keeping customers happy and operations running smoothly. You'll all - you'll also be crafting strategies to take customer experience to the next level and overseeing projects

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Aftersales Administrator Johannesburg, South Africa

 Staff Unlimited

Johannesburg

 From 12000 to 15000 (Ctc) - Monthly

administrative support to the aftersales & site services team, which may include tasks such as maintaining company's clients after the sale of a product or service ensuring they receive prompt and effective support or more years' experience in aftersales or customer services. Experience in aftersales in a technical field technical understanding of the company's products and services to provide appropriate solutions to clients' problems repairs, and safety requirements. Excellent Customer Service Skills and Knowledge: Strong communication

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