support and troubleshooting for end users. Support Assist Infrastructure Technician with general Infrastructure users. Quick assistance with production hardware failures. Infrastructure General assistance in swapping with backup hardware / fixing onsite. General assistance and a good understanding of Access Control equipment
RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO: Assisting in new product development together with the Sales and quality related assistance will form part of the job description. Assisting in Project Planning: Identifying potential risks to the project and assisting in the development of mitigation strategies. Quality
training to fellow colleagues and users when required Assist with training – when required Compiling of user user and operational manuals System audits Assist with identification and management of risks Send CV to:
and dynamic environment. Key Responsibilities: Assist in gathering business intelligence from various data is accurately gathered, stored, and reported. Assist in reporting key performance metrics to management business units through BI reports and data analysis. Assist in identifying markets for future campaigns and
Informix., Strong transact SQL., Advanced Visual Basic for Applications (VBA)., Extraction, Transaction
high-quality service and meeting client expectations. Basic knowledge of network and server administration.
Business Analyst:
Familiarity with call centre technologies and software. Basic understanding of IT service management principles
Familiarity with call centre technologies and software. Basic understanding of IT service management principles
creation of project proposals. Business Analyst: Assisting with business cases. Eliciting, analysing, organizing once functionality has been released, which will assist the customer in testing the system and understanding time the Business Analyst would be required to assist with customer presentations/demo for pre-sales time the Business Analyst would be required to assist with RFI or RFP document gathering. Interact with