Handling incoming chats Make outbound calls Handle all inbound & outbound customer interactions Answer Perform installation and training on products Log all interactions on internal system Assist with merchant N an advantage Professional Qualifications Call Centre / Financial Services experience will be an added advantage Years of Experience 1 – 2 Years Call Centre experience will be an advantage Other requirements
websites Adhere to KPI structure Multi Skilled agent with outbound and inbound experience Ensuring that accurately and that their expectations are managed at all times. Building a strong, in-depth product knowledge adaptability to different personality types 1 year call centre experience in the igaming sector .
PTA003012-CB-1 We are looking for a Software Support Agent with a calm yet time conscious demeanour for a dynamic accurate bug reports Database Querying The support agent will need to use TSQL to query the many databases
seeking a dedicated and knowledgeable IT Service Desk Agent to join their dynamic team. As a leading provider Metis Ware Supply first line IT support • Logging of all Incidents and Service request according to ITIL standards outstanding tickets • Ensure all outstanding open tickets are closed in time • Managing all teams breaching tickets Respond to all customers within the SLA timeframe in accordance to priority level • Ensure all oral and
is currently looking for a Project Manager (Data Centre) to be based in Cape Town on a Fixed Term Contract monitoring, and closing a project. Creation of all documentation (Project Charter, Detailed project Experience in leading teams. 3 years' Experience in Data Centre Construction – Essential. FIDIC, NEC3, JBCC and
best practice is used for all products and services installations Ensure all installation deadlines are documentation and handover to maintenance / call centre and accepting handover from presales for new clients role PABX certifications Avaya IPO, ACCS (call centre) certifications and experience Solid networking maintenance of VoIP based PABX systems and call centres Working knowledge of different provider links and ability to build strong working relationships with all levels of staff and clients Good planning and organisation
company, is seeking employ an experienced Data Centre Infrastructure - Electrical Engineer to join their and Consulting experience with preferably Data Centre Infrastructure and ICT environment. Architectural Certifications (APC, Emerson, etc – Certified Data Centre Design Engineer and relevant product certification infrastructure and plant design and commercialisation. Data centre plant infrastructure. Oversee project production competitors' products. Investigate customers of data centre operations complains, determine. nature extent
Why Infrastructure Services (iOCO IS), where we are all about delivering outstanding client experiences through
procedures to protect the computing infrastructure from all forms of security breaches, as well as the identification Cybersecurity event detection and investigation. Centre for Internet Security (CIS) controls, standards Vulnerability assessment. Managing the Security Operations Centre (SOC) R 1400000 - R 1800000 - Annually
and validation. Master Data Management Act as an agent for data governance policies and standards, and and support the various partners within the MD Centre of Excellence, external suppliers, and third parties retail with strong customer focus. Kindly note: All applications are to be submitted through the Careers the Distribution Centre (DC) or emailing applications directly. “Your application and all personal information