Well-established IT security services company has an opportunity for a Managed Services Manager available within within their Managed Service and Software Support Department at Route 21 Corporate Park, Irene, Gauteng technologies and software. Basic understanding of IT service management principles (ITIL certification is a centre metrics to ensure efficiency and quality of service. Supervise the Support Staff, ensuring they perform implement strategies based on data analysis to enhance service delivery and Support reliability. Ensure timely
Company based in Germiston, Gauteng is looking for a Service Technician to join their team urgently. Underground specifically Mine Shaft Foremen and Fitters. Service exchange delivery and fitment which may include 3 to 5 years' experience in a similar role or department Valid Driver's Licence Must be healthy and able
client in the IT industry is looking for a IT Service Management Administrator to join their dynamic a deep understanding of ITIL and experience in service delivery, incident, and problem management, change continuous service improvement. Responsibilities: Administer and maintain the ITSM service desk platform workflows, automation rules, and service catalogue items. Define and manage service-level agreements (SLAs). workflows, and required adjustments as needed. Assist in building and maintaining internal technical
Senior Client Service Analyst to join our team. As a seasoned Senior Client Services Analyst, your systems and services to clients across various markets and services, including specialized assistance related
What you’ll do:
and insurance. Through our bespoke consultancy service, we work with leading banks and insurers to transform projects, as our versatile knowledge of financial services, business analysis, data systems, quantitative strategic insight allows us to provide a unique service to our clients. We are always looking for new CA
and insurance. Through our bespoke consultancy service, we work with leading banks and insurers to transform projects, as our versatile knowledge of financial services, data systems, quantitative experience and strategic strategic insight allows us to provide a unique service to our clients. We are always looking for new talent
IT Service Desk Analyst - Gauteng A digital bank with a strong entrepreneurial identity and a high-performance high-performance culture is looking for a Customer Service Representative to attend to our customers including priority issues to relevant stakeholders. Avoiding service interruptions by performing system installations processes and maintaining service desk records. Collaborating with internal departments to ensure that IT needs issues is also required. It is also vital that service desk analysts possess competency in call centre
IT Service Desk Analyst - Gauteng A digital bank with a strong entrepreneurial identity and a high-performance high-performance culture is looking for a Customer Service Representative to attend to our customers including priority issues to relevant stakeholders. Avoiding service interruptions by performing system installations processes and maintaining service desk records. Collaborating with internal departments to ensure that IT needs issues is also required. It is also vital that service desk analysts possess competency in call centre
technical department Manage Technical department and ensure high level of customer services, this includes installers and end-users Min. 10 years exp as a Tech Service Manager Must have security product knowledge and
You will manage the technical department, training academy and ensure the correct level of product knowledge Summary of your areas of responsibility: Technical Department Training Academy Product Knowledge and Solutions areas of responsibility: Technical Department Manage Technical Department Ensure high level of support to administration Experience required: Management of Technical Services Management of Training Academy Management of Internal Solutions 10 to 15 years work experience as Tech Service Manager The following competencies are required