system, resolve them or escalate them to the correct agent Provide level 1 to 3 end-user support Perform routine account activity and compile reports Consult in person or online with end-users Assist end-users with Desirable additional education, work experience, and personal abilities: Proficient in database management with
Database administration and support globally. Agent and Rate Management. Maintenance and development
Pretoria, with a hybrid work setup. Our client is an agent of positive change in the global financial landscape
HC003132-Moipo-1 Job Tittle - ISP Helpdesk Support Agent Employment - Full Time (Shift based) Job Purpose
Attention to detail so sharp, it could spot a HYDRA agent in a sea of civilians Clearance Level: Fury: Ability
To lead a team of second line technical support agents, ensuring swift and effective resolution of customer
To lead a team of second line technical support agents, ensuring swift and effective resolution of customer
systems across six countries, utilising a network of agents and shop owners. Coding is primarily done on the
electricity and smartphones through a network of agents and merchants. The young, hardworking team values
Apps, Power Automate, Power BI, and Power Virtual Agents. Strong analytical and problem-solving skills.