Eskom Call Centre Jobs in South Africa - Page 3
IT / Computing / Software
- E-merge It Recruitment (65)
- Attain People (11)
- Hi-tech Recruitment - Cape Town (11)
- Network It (11)
- Datafin It Recruitment (6)
- Communicate It (5)
- Job Crystal (4)
- Datacentrix (3)
- Innovative Recruitment (3)
- Jordan Human Resource (3)
- Permanent
- Last 7 days (64)
- Last 3 days (53)
Senior Server Engineer
Pretoria
Negotiable outage
share this job on whatsappSoftware Support Engineer Cape Town
Datafin It RecruitmentCape Town Region
Our client, a prominent player in CRM and Contact Centre solutions within the Southern African region, is (application support). Good understanding of call centre environments and equipment. Good understanding
Field Support Engineer
Secunda
Negotiable you’ll do:
- Call Updating - To ensure that all calls are updated daily with meaningful comments and that correct call update templates are used and completed fully on all calls
- Asset input average contractual SLA requirements
- All calls which can be resolved remotely is redirected back team.
- Productive Call Rate - To ensure that the agreed upon number of calls are resolved per day Flows - Adherence to Call Management System/any assisted tool used workflows
- Call Ageing - Ensure
Field Support Engineer
Sandton
Negotiable you’ll do:
- Call Updating - To ensure that all calls are updated daily with meaningful comments and that correct call update templates are used and completed fully on all calls
- Asset input average contractual SLA requirements
- All calls which can be resolved remotely is redirected back team.
- Productive Call Rate - To ensure that the agreed-upon number of calls are resolved per day Flows - Adherence to Call Management System/any assisted tool used workflows
- Call Ageing - Ensure
Mcse Engineer Midrand
DatacentrixMidrand
Agreements and contribution toward positive first call resolution rates and overall Service Level Agreements requests from varied inbound sources into the company's Call Management System. Required to ensure that every can result in a First call resolution is taken in a bid to achieve the First Call resolution rate defined Client specific processes Ensure that 98% of all calls are answered within 30seconds Accountable for effective Accountable to confirm customers' information Update the call at least once a day with all correspondences and
Security Analyst X2
Pretoria
Negotiable Complete
Telecommunications Technician Johannesburg NEW
Ashton PersonnelJohannesburg
R45 000 per month analogue, SIP, VoIP telephony systems and contact centres. Good understanding of IP version4 addressing structure analogue, SIP, VoIP telephony systems and contact centres. Good understanding of IP version4 addressing structure analogue, SIP, VoIP telephony systems and contact centres. Good understanding of IP version4 addressing structure
Field Technician Port Elizabeth
HeadhuntersSouth Africa
limited to: Attend to field service calls. Attend to workshop repair calls. Service, maintain, and repair accurately update and close service calls. Attend to a target of 5 service calls per day subject to availability requirements. Attend to service calls in the Eastern Cape region. Attend to service calls within required SLA times the service controllers with regard to service calls. Continually communicate with the service controller
Business Intelligence Executive Durban
Skye PersonneleThekwini
technologies, with a solid understanding of Contact Centre processes and technology to join dynamic, well-established learning technologies Solid understanding of contact centre processes & technology Proficient in data visualization
Business Partner Durban
Spar GroupDurban
and support the various partners within the MD Centre of Excellence, external suppliers, and third parties Site and Pnet. Please refrain from calling the Distribution Centre (DC) or emailing applications directly
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