in future build and release cycles; Provide 3rd level application support and problem resolution to minimise
and acceptance criteria per story. Discuss low-level design and functional requirements with QA Lead
cases
Your expertise:
day time hours). We are seeking a qualified High Level Tier 2 Support Tech or newly minted Tier 3 technician
maintaining up to date and accurate code and system level documentation . Collaborate with members of other
orientated; • Strong problem-solving skills; • High levels of conscientiousness; • Resilience and emotional
from business requirements by maintaining a high level of in-depth knowledge with regards to analytics
from business requirements by maintaining a high level of in-depth knowledge with regards to analytics
of meeting customer needs and maintaining high levels of customer satisfaction, with the ability to interface
cross-functional resources to develop and approve high-level delivery plans based on objectives for various software