provided with first level IT support timeously and assisting the head of IT with projects and day to day tasks support and resolving problems for colleagues Assisting with onboarding of new colleagues Procuring, maintaining
ticket-based system. Your day-to-day tasks will involve assisting both management and employees within our group Remote IT Telephone Support for customers Remote assistance covering hardware, operating systems, email,
managing WAN and LAN infrastructure , including assisting with remediation of the cyber security vulnerabilities potential threats and manage the resolution of them Assist the Cyber Security Team with the remediation of
required Assist with preparation of training and business requirements documentation Assist with visiting
said platforms and applications deployed thereon. Assist in implementing, managing and configuration of environment, platform, and application monitoring. Assisting in the constant automation and configuration of you successful in this role? The following would assist a successful candidate: Application platform, maintenance
particularly focusing on On-Time-In-Full (OTIF) metrics. Assists the Vendor Management team with underperforming
particularly focusing on On-Time-In-Full (OTIF) metrics. Assists the Vendor Management team with underperforming
Remote and onsite support to customers Remote assistance covering hardware, operating systems, email,
IN CENTURY CITY, Receiving and logging calls Assisting end users via telephone and remote tools Troubleshooting
Maintain a detailed knowledge of each system to assist end-users effectively. Training: Develop and deliver systems to ensure data security and compliance. Assist in creating and revoking user accounts as needed