ensuring the seamless delivery of IT support and management services. Core Responsibilities -Technical Support handling inquiries related to user and device management, Internet connectivity, firewall and WiFi configurations server and MS365 management. -System Monitoring and Maintenance: Utilize AI-powered management tools to proactively satisfaction. -Collaboration with Team Leads and Account Managers: Work closely with the Customer Care Support Team Team Lead and Customer Care Account Managers to align technical support activities with overall customer
support the clients' systems. KEY RESPONSIBILITY AREAS Set conformance standards for integration messaging with specific detail. Assist in the operational management of integration solution REQUIRED EDUCATION ESSENTIAL EXPERIENCE None REQUIRED JOB SKILLS AND KNOWLEDGE API Management advantageous Coding Background Data structures
continuous improvement. Infrastructure Management: Design, build, and manage scalable and resilient infrastructure processes to streamline deployment, configuration management, and monitoring. Continuous Integration and Deployment access control, data encryption, and vulnerability management. Collaboration: Work closely with the development or a related field. Certifications in relevant areas such as AWS Certified DevOps Engineer, Certified role, with a strong background in infrastructure management, automation, and CI/CD. Proficiency in AWS, including
delivering high-quality platform solutions. Lead and manage a team of engineers and specialists responsible teams within the organization, such as product management, quality assurance, and operations, to ensure performance and health of the platforms, identify areas for improvement, and implement optimizations to development, with at least 2 years in a leadership or management role. Strong technical skills in platform development with a track record of successfully leading and managing high-performing teams. Excellent communication
to basic architectural design, and effectively manage developers within the team. The role would be hybrid stakeholders, including business analysts, project managers, and end-users, to ensure accurate interpretation code reviews to maintain code quality, identify areas for improvement, and ensure compliance with coding Azure DevOps or similar tools for agile project management and version control. Experience in basic architectural software design patterns. Ability to prioritize tasks, manage time effectively, and thrive in a fast-paced, dynamic
processes (includes infrastructure recoveries, management and delivery according to SLA) Responsible for experience Technical Knowledge Advanced database management and security best practices Advanced automation Networking Knowledge Storage area network infrastructure Database Management Computer Security Disaster Competencies Technical/Professional Knowledge and Skills Managing Work Influencing Innovation Continuous Improvement
someone who is passionate and experienced in the area of Anti-Money Laundering (AML) / Combating the Financing Africa Oversee the adherence to the company's Risk Management and Compliance Programme (RMCP) in line with regulation. Provide 2nd line oversight over the management of the AML/CTF investigations and regulatory completed. Oversee the provision of insightful Management Information back to business on the insights
someone who is passionate and experienced in the area of Anti-Money Laundering (AML) / Combating the Financing Africa Oversee the adherence to the company's Risk Management and Compliance Programme (RMCP) in line with regulation. Provide 2nd line oversight over the management of the AML/CTF investigations and regulatory completed. Oversee the provision of insightful Management Information back to business on the insights
recommend, and implement solutions and upgrades, and manage overall demand from business. Our ideal candidate technologies to identify areas of improvement. Reporting requirements on Applications Manage and maintain all body of knowledge and engagement with business Manage & own critical business process and data for
existing business processes and systems to identify areas for improvement and optimisation. Create clear and Familiarity with agile methodologies and project management practices. Experience with business process modelling