including 1st Line Support, Customer Service, Call Centre experience, basic Linux OS commands, SQL/relational certifications. Customer relations, 1st Line Support and Call Centre experience. Experience with a ticket documenting
technical desktop level support to the agents in the call centre Handing the daily IT Incidents service requests maintenance upgrades Provides 24X7 IT support in the call centre on hardware and software matters Timely creates
3-Year University Programming Degree Good marks students Understand the concept of CODING Universe - programming 3-Year University Programming Degree - Good marks students Understand the concept of CODING, Universe - programming
University Programming Degree
Good marks students
Understand the concept of CODING
Universe
is currently looking for a Project Manager (Data Centre) to be based in Cape Town on a Fixed Term Contract Experience in leading teams. 3 years' Experience in Data Centre Construction – Essential. FIDIC, NEC3, JBCC and
for a Business Analyst and team Lead for their Student Information System (SIS) Team, which is based in
scaling environment
5. Working knowledge of student information systems and/or ERP solutions
6
Digital/Design space. Skills and Attributes: User-centred design experience Highly proficient in design and teams including product development and the contact centre. A flexible approach as you'll be required to work
escalate accordingly • Continuously update calls logged during the call life-cycle • Work closely with resolver timely updates are sent to requestor • Logging of calls with outside suppliers / Business partners • Takes computer applications • 1-3 years of experience in a call desk environment/ user support • Previous experience
with Finance master data objects (profit centre, cost centre, cost element, G/L account, asset master)
field work might be required to assist with support calls.