role, the successful candidate would write high quality, testable code with consideration forthe
remote working environment usingvideo calls
best to their customers. If you have ambition; Quality; Humor and One Global Team this role is for you Contact Garth Zoutendyk on garthze-merge.co.za or call him on 011 463 3633 to discuss this and other opportunities
Monitoring and completion of all DBA related ServiceDesk calls
- Backup setup and monitoring
- Participates
Participates in providing 7-day/24 hour on-call support
Essential Requirements
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LTE routers for betting •Call outs to the branches and be part of an on-call roster •Computer repairs
line with agreed SLAs. You are the last port of call for the support team so your attitude towards tackling skills. Managing the timely resolution of open calls and call actions across all customers. Take ownership
segments in small and medium business. Proactive calling of customers to build loyalty and improve affinity contact with the customers. Adhere to planned calling cycles to ensure effective coverage of all customers
HEAD OFFICE IN CENTURY CITY, Receiving and logging calls Assisting end users via telephone and remote tools
Exposure to user experience design and human-centred analysis and design is advantageous. Knowledge
servers