interaction with clients and business partners Initial point of contact on product queries Service excellence
customers in the field. Serve as an escalation point for remote IT teams, helping to troubleshoot complex customers in the field. Serve as an escalation point for remote IT teams, helping to troubleshoot complex
applications, related processes, and integration points with other systems and applications. The role is
industry’s latest trends and technologies
applications, related processes, and integration points with other systems and applications. The role is
customers in the field.
diploma/certification (advantageous) Demonstrated use of Function Point measurement (advantageous) Experience in the use
a register of web services/APIs and integration points per party with specific detail. Assist in the operational
a register of web services/APIs and integration points per party with specific detail
applications, related processes, and integration points with other systems and applications. The role is