complex infrastructure issues. Availability for weekend or after-hours work, as needed. Strong knowledge
LTE routers for betting •Call outs to the branches and be part of an on-call roster •Computer repairs
line with agreed SLAs. You are the last port of call for the support team so your attitude towards tackling skills. Managing the timely resolution of open calls and call actions across all customers. Take ownership
segments in small and medium business. Proactive calling of customers to build loyalty and improve affinity contact with the customers. Adhere to planned calling cycles to ensure effective coverage of all customers
to work beyond office hours – some nights and weekends – as required by the needs of the department and
HEAD OFFICE IN CENTURY CITY, Receiving and logging calls Assisting end users via telephone and remote tools
Exposure to user experience design and human-centred analysis and design is advantageous. Knowledge
servers
/>- Experience managing physical and virtual data centre environments.
- Understanding of technical