accordingly to meet the business requirements enabling superior customer service Provides leadership and accounts Drives high client satisfaction by managing service levels situations and providing staffing, principles of the Quality Information Security Management System Serves as the main point of contact for Degree 4 years minimum experience in Workforce Management Dialer experience for outbound campaigns a must skills in forecasting, scheduling and real-time management a must Strong organizational skills to ensure
Responsibilities:
Management:
PBT Group has an opportunity for a Software Manager to empower teams with technical expertise, leadership software solutions. Join us in shaping the future of retail software technology and making a significant impact and execute the technical roadmap aligned with business objectives and customer needs.
industry Prioritizing customer needs Strong customer service focus Ability to do research and produce research Interpersonal Skills Feedback Skills Customer Service Focus Active listening skills Coaching and mentoring leading businesses in data-led industries such as insurance, banking and financial services, healthcare healthcare, retail and logistics. We bring a unique combination of data, advanced analytics, digital technology improve customer experience, and transform their business. Our partnerships with clients are built on a
Leads significant process improvement projects. Train / mentor personnel from other functions on quality / client requirements. Skills Technical Skills Trained / Certified Lean Six Sigma Green Belt from a reputed COPC) preferable Soft skills (Desired) Project management skills to drive improvement projects / initiatives Understands business requirements and provides appropriate solutions to benefit the business Has the ability leading businesses in data-led industries such as insurance, banking and financial services, healthcare
Overview: As the Operations Manager for our Interior Design company, you will play a pivotal role in functioning of various operational aspects of our business. You will be responsible for overseeing and optimizing Strategy Development: Collaborate with senior management to develop and implement operational strategies reduce costs, and streamline workflows. 3. Project Management: Oversee project timelines, budgets, and resources and within budget constraints. 4. Vendor Management: Manage relationships with external vendors, contractors
alternative asset spaces. Reporting into the Client Services Ops team, you will take responsibility for delivering within the business and responsibilities include, but are not limited to: Management Manage multiple projects implementation support. Employing governance measures, manage resources, delivery against plan and key stakeholder issues and risks throughout the project lifecycle. Manage interdependencies across projects, whether assigned assigned to your portfolio or other Project Managers. Documentation and analysis Produce detailed process
We require a senior PM with strong skills in managing complex projects with multiple moving parts and be a motivated; skilled and experienced Project Manager to work on a high energy, fast paced program of I&T Projects for the VAS (Value Added Services) Business Unit. These projects are to deliver the VAS roadmap which includes Financial Services; Bill payments and Cellular Services ROLE OUTPUT/CORE TASKS • Responsible Responsible for building and managing the relationship with the business areas of accountability within
implementation
- The incumbent will also lead new business pursuits (RFPs) to develop customized solutions
when an opportunity translates
into new business
Essential Functions
- Will execute transition
involve extensive interaction with business users, senior management and IT personnel
- To lead client
client engagements, ensuring consistent service delivery
- Business development in select accounts
Managers, Operations Leads, Operations Managers, Quality and
PE team
Contract Leading Financial Services Client requires a Senior Project Manager to join their team on a contract planning and management Delivery management Conducting risk assessment Scope and Quality Management Reporting Reporting on projects Managing Project Budgets Matric, Tertiary Qualification and 5 Years experience or: Matric Matric and 7 Years experience Project Management Certification Proven track record using Agile and Waterfall