into the Institutional Client Services Fund Operations team, the Business Analyst will support our Operational Governance and Control function Job Specification Business Analyst will assist with defining, establishing or update Group and or Operational P's &P's Business Analyst will perform a pivotal role in interacting interacting and engaging with jurisdictional client service teams where requirements are to be gathered, analyzed tracking and reporting progress and delivering training for the Operational Framework and controls Assigned
Development Solutions External Client Service Account Manager. Permanent position Matric certificate/ working experience in the IT software solutions services rendered to EITHER: the Pension, Provident and Financial services /OR Healthcare Industries or other financial services Must have Project Managing working solutions and in SDLC and Agile Project Management businesses processes Experience gained in travelling executive level for IT software solutions and business processes, systems that External Client request
Reference: PE010775-LM-1 Role: The role of the Business Analyst is to ensure the smooth and effective running the Intermediary Support and Compliance business systems and applications, related processes, and reduce and prevent any business risks associated with the use of system and to manage and facilitate the Identify, analyse, and define business requirements received from Business Owners, Subject matter experts value adding. Clearly document and articulate business requirements to development- and testing teams
2008/2012 for database management.
Managed IT services company based in the USA seeks a Dynamics Sales/Customer Service CRM Technician Configuring Configuring and customizing the Customer Service and Sales modules. Proactive identification of system customizing the Customer Service and Sales modules is needed. Sales and Service Process Optimization: Familiarity sales processes, lead management, opportunity tracking, and pipeline management. Expertise in configuring automation, and business rules to streamline sales and service operations. Knowledge of Customer Service Workspace
Atlantis, Cape Town As a Support Services Coordinate in charge of Support Service, you will play a crucial role include analyzing and optimizing various support services to enhance efficiency, productivity and customer satisfaction. Team Leadership: Lead and manage a team of support service staff, including, buying, specialists Process Improvement: Evaluate and streamline support service processes, including internal inquiries, warranty measure the effectiveness of support services. Resource Management: Allocate resources efficiently to meet
Atlantis, Cape Town As a Support Services Coordinate in charge of Support Service, you will play a crucial role include analyzing and optimizing various support services to enhance efficiency, productivity and customer satisfaction. Team Leadership: Lead and manage a team of support service staff, including, buying, specialists Process Improvement: Evaluate and streamline support service processes, including internal inquiries, warranty measure the effectiveness of support services. Resource Management: Allocate resources efficiently to meet
satisfaction across various sectors including businesses, governments, educational institutions, and healthcare standards in the digital age. About the Role: Service Excellence Coordinators are responsible for driving Requirements: Demonstrated ability to independently manage multiple initiatives and work streams effectively; improvement initiatives within contact center or Managed Service Provider (MSP) environments. Requirements: Requirements: Demonstrated ability to independently manage multiple initiatives and work streams effectively; Strong
Meet with management and staff to identify, define, and document business requirements, operational
track of and thoroughly document functional and business specifications, and create detailed, universally
understood procedures for permanent records and training purposes
Skills & Exp
r />Degree B Eng (Industrial)
Diploma in Business Analysis (advantageous)
Diploma or experience
(advantageous)
Minimum 4+ years experience in business analysis, process analysis
Advanced excel