mobilise a Business Anchoring team (BAT) structure to provide direction, make decisions and manage the flow of end-user training efforts in preparation for go live.
Ensure that feedback is provided by the Training Training team and People Partners that all training has been completed.
Coordinate the creation Quick Reference Guides/ FAQs to support the user experience and sustain the change.
Conduct regular are escalated and proactively mitigated.
Provide business stakeholders with regular progress reports
DESCRIPTION The job also includes development of training curriculum (modules, manual, participant guide updates and evaluating the effectiveness of the training programs. The primary interactions would include attending the training apart from periodic reporting of all the above to the Operations owner /Training leader /Ability to: Assess process-training needs. Deliver presentations or training using acceptable methods and 12 months of training experience in BPO / Utilities industry. Prior exposure to training shall be preferred
DESCRIPTION The job also includes development of training curriculum (modules, manual, participant guide updates and evaluating the effectiveness of the training programs. The primary interactions would include attending the training apart from periodic reporting of all the above to the Operations owner /Training leader /Ability to: Assess process-training needs. Deliver presentations or training using acceptable methods and 12 months of training experience in BPO / Utilities industry. Prior exposure to training shall be preferred
Technology,or related field
Information Technology,or related field 5 Years experience in a business analyst role, preferably in a formal or business intelligence environment Proven experience as a business analyst in data warehousing projects completeness, and timeliness. Training and Support Provide training and support to end-users on accessing Assist in the development of user documentation and training materials. Continuous Improvement Stay informed
Information Technology,or related field 5 Years experience in a business analyst role, preferably in a formal or business intelligence environment Proven experience as a business analyst in data warehousing projects completeness, and timeliness. Training and Support Provide training and support to end-users on accessing Assist in the development of user documentation and training materials. Continuous Improvement Stay informed
troubleshooting and resolving technical problems and providing training to users to maximize the productivity value requirements as well as business objectives. Ability to provide effective, strategic advice on the use of technology supporting new technology implementation. Ability to train users in both new and existing IT systems. Willingness also an asset. At least 5 years' experience in a similar role Experience as an IT Professional in a corporate
a Junior IT Tech, you will be responsible for providing technical support and troubleshooting for computer efficiently.
Key IT Responsibilities:
intervention including routine tests• Provide technical leadership, training and support to staff• Conduct hand-over reports• Participate in departmental projects• Provide support Incident Management Problem Management
including routine tests