office or their Durban Office Job ID: J104477 PS Even if you feel you don't have all the skills listed
OAuth 2.0, OpenID Connect, SAML). Job ID: J104213 PS Even if you feel you don't have all the skills listed
quality, and security regulations. Job ID: J104476 PS Even if you feel you don't have all the skills listed
delivering high-quality solutions. Job ID: J104475 PS Even if you feel you don't have all the skills listed
segments in small and medium business. Proactive calling of customers to build loyalty and improve affinity contact with the customers. Adhere to planned calling cycles to ensure effective coverage of all customers
HEAD OFFICE IN CENTURY CITY, Receiving and logging calls Assisting end users via telephone and remote tools
Exposure to user experience design and human-centred analysis and design is advantageous. Knowledge
servers
of the relevant Incident, Request or SRS on the Call TicketSystem) Assist to get new users operational network troubleshooting skills Service Management and Call Ticketing systems (E.g. CA UniCenter and BMC) Computer
how they want and manage everything themselves. We call it Freedom. About the Job No network is the same: the customers cloud-based PBX , troubleshooting call quality issues, or ensuring a smooth number porting months), you'll be sending lots of emails and be on calls that can take up a good chunk out of your day. This number porting requests: Taking inbound support calls. Proactively assisting customers with their questions willing to unlearn what you know when the situation calls for it. We're looking for people who have no problem