Monitoring and completion of all DBA related ServiceDesk calls
- Backup setup and monitoring
- Participates
Participates in providing 7-day/24 hour on-call support
Essential Requirements
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Participate in MBR/QBR reviews and new business growth calls; Business Value Creation: Identify, implement, and processes, and service delivery; Proficient in MS Office, MS Project, and Visio; Soft Skills: Strong verbal
segments in small and medium business. Proactive calling of customers to build loyalty and improve affinity contact with the customers. Adhere to planned calling cycles to ensure effective coverage of all customers
/>This role supports to following critical Head Office processes:
of software development trials, heed this cosmic call! Send forth your resume and portfolio, showcasing
Exposure to user experience design and human-centred analysis and design is advantageous. Knowledge
how they want and manage everything themselves. We call it Freedom. About the Job No network is the same: the customers cloud-based PBX , troubleshooting call quality issues, or ensuring a smooth number porting months), you'll be sending lots of emails and be on calls that can take up a good chunk out of your day. This number porting requests: Taking inbound support calls. Proactively assisting customers with their questions willing to unlearn what you know when the situation calls for it. We're looking for people who have no problem
Management: Please email your CV to [Email Disabled] or call 021-5551356 Profile Qualifications and experience
Management: Please email your CV to [Email Disabled] or call 021-5551356 Profile Qualifications and experience
the company’s products inside out. They are often called upon to provide support to clients to be able to