employees. They are a diverse team of engineers, developers and specialists in finance, HR, digital infrastructure Implement and manage solutions to maintain system performance and reliability. Develop and maintain Python automation and monitoring tasks. Work closely with development, QA, and operations teams to ensure seamless
configurations.
facilated through portfolio management activities such as Application Portfolio Management (APM) where Applications Applications are analysed, categorised, classified and managed through their lifecycle Departmental agility, resilience business transformation Guide business IT alignment Develop a Business Architecture strategy Define business
requests effectively and efficiently. Ticket Management: Skillfully triage incoming tickets, dispatching Incident Reporting: Collaborate with line managers to report and manage incidents, ensuring timely and effective Willingness to undergo continuous training and development, particularly in mastering online customer service
the team and with stakeholders
Meticulously manage and prioritize the product backlog
Lead systematic
in product management or a similar role
Proven experience as a Product Owner/Manager, preferably
/>Exceptional communication and leadership qualities
Developed customer-centric products from inception to post-launch
What you will be doing: Design, implement, and manage innovative security solutions within AWS environments incidents and alerts, ensuring swift resolution. Develop and enforce comprehensive security policies, procedures teams to integrate security best practices into development and deployment processes. Stay updated on the Professional (CISSP) Certified Information Security Manager (CISM) Certified Information Systems Auditor (CISA)
patches
Customer Service
Manage the after-hours support schedule and be the main external stakeholders to develop joint solutions.
Team Management
Through performance of all direct reports, motivating and managing them in relation to quality standards and agreed objectives and focusing on all aspects of sound people management:
Provide support and guidance reports
Mentoring
Self-Management
Set an example through personal
performance metrics and generate reports for management review. Assessing the effectiveness of applications making informed decisions. Change Management: Implement and manage change control processes to ensure areas for improvement in application deployment, management, and support processes, and implement enhancements (All Modules) Experience across the full system development life cycle Passion for capacity building and
exceptional support. Your role will also entail managing Data, VoIP & CCTV IP network, and routing have your own transport. DUTIES: IP Network Management – Manage Data, VoIP, and CCTV IP network. Keep all Vlan's. Manage routing protocols: EIGRP, OSPF and BGP. Ensure maximum up-time. IT Security Management – Develop filtering is enabled for all users. Endpoint Management and Managed AV. Ensure virus infection on IT site is for Information (RFI). Work alongside Account Managers and Sales executives. Provide presentations to
single-points-of-failure and develop solutions to overcome them. Manage backups and tape rotation (Veeam) controls and adhere to controlled technical development lifecycle and ITSM processes. Setup and configure (Patch/Backup/Asset/Security Management). Ability to identify and manage technical risks. Cybersecurity