Escalation Procedures within the prescribed service level agreements
Escalation Procedures within the prescribed service level agreements Hand over all relevant network incidents
seeking a dedicated and enthusiastic ServiceNow Level 2 Desktop Support Engineer to join our client in
managing work orders, and ensuring that service level agreements (SLAs) are met consistently. The successful
& English) Strong interpersonal skills at all levels – team player Good administration skills Ability
managing work orders, and ensuring that service level agreements (SLAs) are met consistently. The successful
implementing and managing CRM solutions at an enterprise level (Microsoft Dynamics CRM / Dynamics 365 V8.2).
They are actively searching for mid to senior-level talent with at least 5 years of experience to spearhead
>Location: Cape Town (hybrid way of work)
Level: Strong intermediate or Senior (5+ years experience)
companys demand;