technical support and troubleshooting assistance to customers via phone and email
skills are required to guide customers through situations, providing customer satisfaction. This may often
and the other will be out in the field providing customer support.
staying abreast of market trends Essential to be custom service orientated Excellent eye for detail and proof-reading submit for processing and dispatch Ensure all customers are answered from the enquiries Managing the sales company products on Takealot, Amazon and similar customers, uploading products and images for approval, maintain all registered domains are renewed Handle all customer queries e.g. troubleshooting, price queries, complaints
staying abreast of market trends Essential to be custom service orientated Excellent eye for detail and proof-reading submit for processing and dispatch Ensure all customers are answered from the enquiries Managing the sales company products on Takealot, Amazon and similar customers, uploading products and images for approval, maintain all registered domains are renewed Handle all customer queries e.g. troubleshooting, price queries, complaints
supporting the design and technical development of new customized solutions. Critical to the success of successful
candidates will be the ability to develop strong customer relationships to solicit and identify business
teams (including Customer Service and Technical Development) to improve the entire customer experience.
Responsibilities: Align and build capabilities and services in line with strategic projects and architecture architecture to utilize micro services. Integrate services through cloud native services with the broader Group implementing and maintaining improvement. Display a customer service approach to the users (Advisers and internal
role requires strong communication skills, a customer-service mindset, and the ability to work both independently team members to ensure the smooth operation of IT services.
functional test execution, etc.
Our client within the Financial Services Industry is seeking a Salesforce Engineer to join their dynamic gather and analyse requirements. Design and develop custom applications, features, and integrations within
change without adverse impact to continuity of service and adhering to change policy and procedures Co-ordinate Aid Performance Bonus Skills & Experience Customer Support Experience providing systems support direct direct to end users Demonstrate high levels of customer service, including: Strong relationship skills Proactive (preferably investment management or other financial services business) Experience putting together end user organisational skills Driven to provide top class service