contract position, option to renew, based in the City Centre - in office (with 1 day/week work from home). If
Experience Microsoft 365 & SharePoint Admin Centre Email Migrations Networking Setup, Maintenance
Forecasting Billing Attend Sales Calls, Practice Lead Calls & Staffing calls and take appropriate follow
business. ENVIRONMENT: A top cloud CRM and Contact Centre solutions company in Southern Africa would like external applications and APIs, such as contact centres and Asterix. Ensure data integrity, security, and
logging and following up on calls Log calls on behalf of clients Test completed calls or queries from clients
logging and following up on calls Log calls on behalf of clients Test completed calls or queries from clients
escalation of any issues and calls. Ensure prompt feedback to all calls assigned and do follow ups with function – logging and maintaining all support calls Matric CompTia A Essential CompTia N or IT Diploma
segments in small and medium business. Proactive calling of customers to build loyalty and improve affinity contact with the customers. Adhere to planned calling cycles to ensure effective coverage of all customers
/ Snowflake. Competencies English is a must and French is highly desirable. Ability to work with end users