provide group-wide digital and data architecture. We operate the various technology platforms and shared services Services
What will
the department’s value proposition, focus and operational/business model for clients.
is currently looking for a Project Manager (Data Centre) to be based in Cape Town on a Fixed Term Contract Experience in leading teams. 3 years' Experience in Data Centre Construction – Essential. FIDIC, NEC3, JBCC and
QA To produce end user facing documentation and training material for delivery with process changes or participate in product training as and when required and provide ‘train the trainer level' training. Production Team located in HQ located in Bournemouth city centre. UK hours, Mon- Fri 33 days annual holiday allowance
Digital/Design space. Skills and Attributes: User-centred design experience Highly proficient in design and teams including product development and the contact centre. A flexible approach as you'll be required to work
document business needs and objectives, current operational procedures, problems, input and output requirements and maintenance of systems to ensure optimal operational performance. Analyse the feasibility of and develop procedures for permanent records and for use in training. Identify opportunities for improving business preparation of proposals to develop new systems and/or operational changes. Plan, organise and conduct business process change elements. Develop training material and conduct formal training sessions for end users. Provide
document business needs and objectives, current operational procedures, problems, input and output requirements and maintenance of systems to ensure optimal operational performance. Analyse the feasibility of and develop procedures for permanent records and for use in training. Identify opportunities for improving business preparation of proposals to develop new systems and/or operational changes. Plan, organise and conduct business process change elements. Develop training material and conduct formal training sessions for end users. Provide
role in supporting sales operations within their dynamic Shared Service Centre. Collaborate with a high-performing experiences, cultivate customer accounts, and drive operational excellence. If you're enthusiastic about delivering
form a crucial analytical part of the Switch operations support team in the production payment environment ify enhancements to improve supportability, operability, automation, and performance of systems.
Improve fault tolerance even when operational conditions are not optimal.
Ensure relationship with customers.
Prepare training documentation as and when changes are implemented goals of the operations team & our client as a whole.
Provide training and mentoring
comprehensive services across diverse industries. Operating worldwide, they are dedicated to fostering innovation Program Leads, Transitions Managers, Operations Leads, Operations Managers, Quality and PE team. Solutioning designated operations and enabling functions engaged on a case-by-case basis. Training and Development: Development: Program Leads, Transitions Managers, Training function, external vendors as needed. Primary External enabling functions (technology, pricing) and operating environment; Domain knowledge in specific verticals
relations input and output requirements from an operational perspective
· Ensure Risk is managed and
and implement training plan and the training budget
· Ensure recovery of training cost from SETA
· Ensure training requirements are met
· Ensure HR functions are executed properly and timeously
training and team building
Manage Various Operations FunctionsHealth and Safety
operations at all FM Solutions sites.
Manage Policies