quality analysis on call and ensure fast turnaround time on ticket resolution. Oversee the tickets to completion efficiency of the team. Be the point of contact for all time and attendance issues the team member might have once-off projects which may be assigned from time-to-time. Demonstrate professional skills and a high
Communicate issues, coordinate updates, and ensure timely resolutions of system-related problems. Data Management:
the team Maintain a strong customer focus at all times Assist with deployment of new and old devices Requirements
the team Maintain a strong customer focus at all times Assist with deployment of new and old devices Requirements
pushing out 20-30 projects a week At any given time there could be up to 300 projects on the go. If
with applicable legislation as amended from time to time
Ownership of ICT Maturity assessments and
guide the use of ICT resources.
Manage real-time monitoring, and ensure corrective action where
languages for microcontrollers. Experience with Real-Time Operating Systems (RTOS), preferably Linux. Proficient
Excellent at performing multiple tasks at the same time without erring. Excellent communication and interpersonal
and responsible for managing integration, scope, time (schedule), cost, quality, human resources, communication