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Contact Centre Agent Alberton
Altron Fintech
Alberton
unresolved calls are escalated to the correct stakeholders. KEY RESPONSIBILITIES: Handle incoming calls Manage outbound calls Handle all inbound & outbound customer interactions Answer incoming calls within Service customers to provide installation and training Outbound calls to customers to provide feedback on queries Educational / N an advantage Professional Qualifications Call Centre / Financial Services experience will be an added added advantage Years of Experience 1 – 2 Years Call Centre experience will be an advantage Other requirements
share this job on whatsappSupport Agent
Johannesburg
13000 Monthly
ng>Database Querying
The support agent will need to use TSQL to query the many databases
Network Operations Centre Manager Johannesburg
ApmcJohannesburg
applications for the position of Network Operations Centre (NOC) Shift Manager to manage network operations
Change Management Consultant
Johannesburg
600 Hourly Management Team, Merchants Department, Impacted Call Centre Agents.
Voice Engineer Rosebank
Reflex Solutions LtdJohannesburg
documentation and handover to maintenance / call centre and accepting handover from presales for new engineer role PABX certifications Avaya IPO, ACCS (call centre) certifications and experience Solid networking and maintenance of VoIP based PABX systems and call centres Working knowledge of different provider links
It Service Desk Analyst
Job CrystalGauteng
WhatsApp requests and queries in an inbound call centre environment, maintaining standards of high customer service desk analysts possess competency in call centre management tools. Monthly Salary: Market related
It Service Desk Analyst Gauteng
Job CrystalGauteng
WhatsApp requests and queries in an inbound call centre environment, maintaining standards of high customer service desk analysts possess competency in call centre management tools. Monthly Salary: Market related
Jr 415690 - Groupit E-res Systems Administrator
Johannesburg
R10000 - R15000
Systems Team Lead Randpark, Randburg
Sb Partners Pty Ltd Skills BureauSouth Africa
maintenance at Data Centres Services: • FreePBX extension management / manage call recordings • Cloudflare Databases • Physical server maintenance at Data Centres Technical Skills: Cloud Computing Digital Security
Helpdesk Team Lead Rosebank
Reflex Solutions LtdJohannesburg
to Grave management of calls . Provide Daily feedback on Call Management and call Quality , to Manager Results : Improvement in First Call Resolution (FCR) to 70% on all calls logged to Service Desk Objective experience in a Team Lead / Supervisor role in a Call Centre Certifications: Official CompTIA A and/or N Official Web hosting and Telephony systems. Experience in call coordination and escalation. Experience with taking
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