for a Head Service Manager who can; but not limited to; develop support service management, develop new
ion
At least 5 yearsexperience in a Service management environment
Experience working in Risk
Duties will include but not be limited to:
sector is looking for a Change & Services Introduction Management
6 months contract opportuni infrastructure
Familiarity with IT service management (ITSM) tools like ServiceNow, BMC Remedy
Provide subject-matter expertise and knowledge regarding the Oncology systems, to all role players, and provide user support as required, in liaison with the IT Service Desk, Contact Centre and all Technology Services Monitor and assess the extent to which the systems functionalities, performance, e
changes on IT services and infrastructure.
Develop, document, and implement change management procedures
effectively.
Coordinate with service owners, project managers, and operations teams to ensure all
associated with service introduction and develop mitigation strategies.
Monitor and manage risks throughout
REGIONAL SPECIALIST CHANGE AND SERVICES INTRODUCTION MANAGER.
Information Management
on IT services and infrastructure.
Who are we? Intellinexus is a business-led data and business intelligence consultancy that empowers organisations with data-driven decision-making capabilities. We combine innovation and expertise with access to the best talent to help organisations become smarter, more agile, and more resilient to
Moreover, a strong understanding and exposure to service management tools and monitoring mechanisms are highly
of client service operations, including end-user devices (printing, laptops, desktops, managed service
An independent management consulting firm specialising in banking and insurance. Through our bespoke consultancy service, we work with leading banks and insurers to transform the way these institutions do business by implementing innovative and results-driven solutions. Our Consultants are highly so