analysis and problem solving
maintaining, with little supervision, a level of quality for the systems and products offered to clients ify">7+ years’ experience working in a Quality Assurance environment.
a difference. Champion Quality Assurance : Ensure top-notch quality assurance practices are upheld throughout
covers client and hosted devices and services, Data Centre hosted services, MPLS Networks, on premise VoIP •Communicating clear technical information to Service desk or call out agent when assisting with errors on site •Maintain supporting processes •Maintenance of system for call management, call recordings management and integrated applications VoIP issues •Understanding of IP PBX configuration, call routing and translations and SIP trunk implementations
maintaining, with little supervision, a level of quality for the systems and products offered to clients
SLA
SLA
analogue, SIP, VoIP telephony systems and contact centres. Good understanding of IP version4 addressing structure analogue, SIP, VoIP telephony systems and contact centres. Good understanding of IP version4 addressing structure analogue, SIP, VoIP telephony systems and contact centres. Good understanding of IP version4 addressing structure
Testing and quality assurance: Write unit and integration tests using Jest to ensure code quality and reliability
development, and deployment of scalable, high-quality applications using the Mendix low-code platform
and services.
5. Perform code reviews, quality assurance testing, and troubleshooting to ensure the