across the call centre, contributing significantly to our overall success. Operational Call Centre experience targets, upholding governance and compliance standards, and implementing performance monitoring and reporting years of operational management experience in a Call Centre environment.
Skills
IT Service Desk Analyst - Gauteng A digital bank with a strong entrepreneurial identity and a high-performance requests and queries in an inbound call centre environment, maintaining standards of high customer orientation service desk analysts possess competency in call centre management tools. Monthly Salary: Market related
IT Service Desk Analyst - Gauteng A digital bank with a strong entrepreneurial identity and a high-performance requests and queries in an inbound call centre environment, maintaining standards of high customer orientation service desk analysts possess competency in call centre management tools. Monthly Salary: Market related
documentation and handover to maintenance / call centre and accepting handover from presales for new engineer role PABX certifications Avaya IPO, ACCS (call centre) certifications and experience Solid networking and maintenance of VoIP based PABX systems and call centres Working knowledge of different provider links job done on time and according to the highest standard Advantageous requirements Working knowledge of
A long serving bank known as Africa's biggest lender of assets and financial services group committed committed to providing banking insurance and asset management services have an open role for a Data Engineer engineering duties according to the standards, frameworks, and roadmaps of the bank. Responsibilities: Develop E-mail Nokuthula on nokuthulag e-Merge.co.za or call her for a chat on 011 463 3633 to discuss this and
be responsible for developing a framework and standards of operations, designing, and enforcing policies detection and investigation. Centre for Internet Security (CIS) controls, standards, frameworks, benchmarks Vulnerability assessment. Managing the Security Operations Centre (SOC) R 1400000 - R 1800000 - Annually
seasoned Senior Business Analyst with extensive banking industry experience and a proven track record in strong analytical skills, a deep understanding of banking operations, and the ability to effectively communicate requirements for migration projects within the banking domain. Conduct thorough business process analysis Provide subject matter expertise on banking regulations, compliance standards, and industry best practices. ensure they meet business requirements and quality standards. Identify and mitigate risks and issues related
NetSurIT Cloud operation security centre)
Computer builds (standard company build policies)
Assistance
across SA (remote configuration)
Covering calls for other office facilities such as connectivity
machines via Microsoft cloud operation security centre
Support users across the branch network via
Information
Record and analyse IT calls logged & determine patterns to pro-actively
Maine, Pretoria Industry: Financial, Payment and Banking Technology Services Amazing chance to join a well-established well-established FinTech company that specialises in banking and payment solutions. They are a fast-growing and career challenges. They aim to enable more banks and brands (listed companies and start-ups) to offer comfortable managing and provisioning computer data centres through machine-readable definition files. Scripting accordance with relevant compliance policies, standards, laws, and best practices. Architect, configure
Maine, Pretoria Industry: Financial, Payment and Banking Technology Services Amazing chance to join a well-established well-established FinTech company that specialises in banking and payment solutions. They are a fast-growing and career challenges. They aim to enable more banks and brands (listed companies and start-ups) to offer comfortable managing and provisioning computer data centres through machine-readable definition files. Scripting accordance with relevant compliance policies, standards, laws, and best practices. Architect, configure