/>DRIVE THE ORGANISATION CULTURE WITHIN YOUR OWN CENTRE
PROVIDE LEADERSHIP
required, in liaison with the IT Service Desk, Contact Centre and all Technology Services Monitor and assess
acknowledged as the preferred and market-leading centre of excellence for Microsoft knowledge, understanding
Digital Transformation services with delivery centres in Johannesburg and Cape Town, South Africa and
Digital Transformation services with delivery centres in Johannesburg and Cape Town, South Africa and
Interaction with team members, operational and contact centre personnel. Ad hoc analysis, queries and business
Gap Analysis, Customer Data Analysis, Shopping Centre Research, etc. Keyword: GIS; Geospatial; Property;
support Interaction with clients through meetings, calls and emails Handling Tickets and Tasks with the responsibility the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing Functional
service requests and incident reporting. Attend to calls logged related to the AV installation in the pause are switched off before leaving site. Attend to calls logged related to the Network & Telephony installation