to ensure maximum satisfaction for OBS customers Assist OBS team with analysis and improvement of customer
landscape related to the After Sales environment by research and monitoring in order to develop appropriately
relevant information is captured accurately that will assist with the root cause analysis.
designing and preparing detailed specifications Assists in all aspects of network management, including
designing and preparing detailed specifications Assists in all aspects of network management, including
and support environments Monitoring and alerting Assist with identification of risks
(Change Management) tasks and tickets as required Assist user departments in drafting system requirement
security policies to ensure adherence Supporting and assisting with the development and management of the 3-to-5-year
maintained. • Knowledge is shared and colleagues assisted where required. • Guidance provided to junior
document modules assigned; design review and assistance to be provided by systems analyst and architects