provider of permanent and temporary recruitment services to the South African, European and UK marketplace other part Client Details : Our client offers financial service solutions helping their clients achieve continuous learning. Using Agile, they provide diverse services with a focus on research, innovation and improvement improvement. What you will be doing: Take charge of client site management, ensuring project targets are met address delays, adapting plans as needed. Manage client communication, providing regular updates. Lead
monitor system performance, and remotely assist clients on all inbound channels . The Helpdesk Team lead an important role in maintaining high levels of client satisfaction, by communicating in a professional professional manner, providing updates, and ensuring that clients are aware of the actions that are being undertaken productivity, by setting the standard for exceptional client service throughout the rest of the organisation and all tickets from cradle to grave Service Level Management Monitor Service Levels and ensure that these are
and a commitment to delivering excellent service to our clients Microsoft 365: Utilize your in-depth knowledge for our clients. Attention to Detail: Maintain a keen eye for detail when working on client projects tasks. Client SLA Management: Collaborate with team members to establish and maintain Service Level Agreements Agreements (SLAs) with clients, ensuring that all commitments are met or exceeded. Network and Server Server Monitoring: Monitor client networks and servers to proactively identify and address issues, ensuring
provider of permanent and temporary recruitment services to the South African, European and UK marketplace part About our client: Our client offers financial service solutions helping their clients achieve their continuous learning. Using Agile, they provide diverse services with a focus on research, innovation and improvement improvement. What you need: Partner closely with clients and internal teams to craft robust system solutions with ease. Support developers in understanding client needs and translating them into actionable tasks
primary liaison between our organisation and its clients , ensuring the alignment of business objectives objectives and delivering exceptional customer services. · Experience in directly delivering large IT transformation Financial Services and Insurance domain customers · Experience working as a senior client/account management management in a professional services/consulting organization to include managing an account P&L of CXO level, and ability to demonstrate excellent client relationships · With an empathetic approach, ability
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Specialist to manage and support our client's streaming platform services. The ideal candidate will have experience experience in IT support, digital streaming services, and preferably come from the radio or broadcast assistance to our clients and ensuring the seamless operation of our client's streaming services. Minimum Requirements: or IT sector Familiarity with audio streaming services and their integration with broadcast systems Understanding exceptional remote and audio support to diverse clients Strong problem-solving abilities and effective
Specialist to manage and support our client’s streaming platform services. The ideal candidate will have experience experience in IT support, digital streaming services, and preferably come from the radio or broadcast assistance to our clients and ensuring the seamless operation of our client’s streaming services. Minimum Requirements: or IT sector Familiarity with audio streaming services and their integration with broadcast systems Understanding exceptional remote and audio support to diverse clients Strong problem-solving abilities and effective
optimisation and (greenfield) implementation in your clients' SAP projects. You are not only their rock when Company profile Our client is an international provider of advanced ICT solutions and services, guiding businesses businesses through digital transformations. They equip clients with resources to achieve critical priorities and to providing business expertise that empowers clients to reach their full potential and make a positive improve efficiency, and Data & Integration services that focus on managing and optimizing data for
well as Payroll & HR Systems to which our clients are made of mostly Municipalities throughout South travelling throughout the country to service different clients. General Purpose of Job The Consultant Sage Intacct according to Business Processes of Client Including but not limited to Creation of New Sage files, Importing of Properties, Property Portion Services, User Defined Fields etc.). Highlight and or escalate attention to the client and or Senior Consultants and or Project Manager. Ability to support clients with minimal