are reflected on appropriate Absa supporting and training documentation. Accountability: Business Alignment procedural manuals, job aids, quick references and training material to ensure the logics and to ensure that manuals support the changes. Provide input to training of users on development, improvements and enhancements
includes change of scope updates Internal product training of business unit and assist relevant sales teams cross-skilling and knowledge sharing Responsible for training sales and technical staff on products on a quarterly
provide relevant internal training Supervise and/or provide customer training Requirements: Must be proficient
Service Level Agreement Perform installation and training on products Log all interactions on internal system Contact customers to provide installation and training Outbound calls to customers to provide feedback
with internal customers and work teams across departments. Collaborating closely with product owners and
immediate manager, People Manager, other company department heads and employees, co-workers, clients and
terms of contracting, reviews and poor performers, Training and development, Employee relations Manage people
Computer Science or a related IT field is preferred Training or courses in .NET and other object-oriented languages
product satisfaction is maintained. Provide user training. Build and maintain strong, long-lasting client
Auths needed for each users function Assist with Training on the users - Implement change process and business