analysts
analysts Ensuring appropriate test environment access levels for testers Following up on defect fixes identified “lessons learnt” sheet related to test topics Ensuring entry/exit criteria for all test phases are met in time Degree and/or relevant qualifications / years of experience Minimum of 5 years in an IT Testing environment environment Minimum of 10 years working experience We appreciate your interest, however if you have not had any
maintenance, and handling warranty claims. MINIMUM ENTRY-LEVEL QUALIFICATIONS: Diploma in Sales /Marketing Or Requirements: One or more years' experience in aftersales or customer services. Experience in aftersales in a technical
assistance with a sense of urgency, regardless of the level of incident. You will aim to exceed the clients ensure that you are able to deliver an unrivaled experience for the clients end-users. Represent the Numata record via regular time and ticket/ task time entries. Provide guidance and training to customer personnel
administration, management, or a related field. Proven experience in operations management, preferably in a customer to collaborate effectively across departments. Experience designing and delivering training programs, with in using computer software and systems for data entry, scheduling, and communication. Problem-solving
management, or a related field.
EXPERIENCE
change and incident resolution.Â
Knowledge and Experience
BPM
* Office 365 experience
* Solid knowledge of MPLS
required levels at All times
* Training users on New Systems
applications
* Support to users
* Provide 2nd Level Network Support
* Ensuring Backups for Systems
Printers &
Scanners
* Managing Service Level Agreements
* Analysing and Assessing
*
their team. Key Responsibilities: Handling Second Level Technical support to both internal and external equivalent. Must have at least 2 years working experience in a Technical Support role preferably at a Fintech beneficial Experience in cloud-based solutions in terms of deployment and support Previous experience working Location: Johannesburg, South Africa Experience Level: Mid-Senior level Do you have what it takes? Contact