infrastructure/Network perform at
required levels at All times
* Training users on New Systems
applications
* Support to users
* Provide 2nd Level Network Support
* Ensuring Backups for Systems
Printers &
Scanners
* Managing Service Level Agreements
* Analysing and Assessing
*
equivalent.
life products (to subject matter expert level)
 process, and business teams.
their team. Key Responsibilities: Handling Second Level Technical support to both internal and external Johannesburg, South Africa Experience Level: Mid-Senior level Do you have what it takes? Contact Kivara
their team. Key Responsibilities: Handling Second Level Technical support to both internal and external Johannesburg, South Africa Experience Level: Mid-Senior level Do you have what it takes? Contact Kivara
workshops with business users (up to executive level) in order to gather requirements, generate ideas to interact with the business community at all levels, from facilitating design workshops and conducting for Business Analysis and works at the highest levels of abstraction, ambiguity, and complexity within technology; processes and business needs in varying levels of detail within an area of speciality; and can
workshops with business users (up to executive level) in order to gather requirements, generate ideas to interact with the business community at all levels, from facilitating design workshops and conducting for Business Analysis and works at the highest levels of abstraction, ambiguity, and complexity within technology; processes and business needs in varying levels of detail within an area of speciality; and can
take on the challenges of supporting enterprise-level, mission-critical systems? We are seeking a highly System Support : Manage and support enterprise-level, mission-critical systems within a large IT shared : 3-5 years of experience supporting enterprise-level, mission-critical systems in a large IT shared services provider environment. Technical Skills : Professional-level knowledge of Networking Technologies (MPLS, BGP
Card experience and knowledge – not negotiable Mid-level BA
satisfaction, commitment, and expectations to high service levels and manage escalations adequately