Vodacom Call Centre Jobs in Johannesburg - Page 2
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IT / Computing / Software
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Network Administrator (ccna) NEW
Johannesburg
1000 Annually SLA
- Predominantly Benoni based
- When required data centres and other sites
share this job on whatsappData Center Engineer
Johannesburg
R25 000,00 to R35 000,00 Monthly
Responsibilities:
- The role of a Data Centre Engineer requires a blend of technical expertise
ensure the efficient and secure operation of data centre infrastructure supporting the organization's
Ai- Solutions Architect
Sandton
Monthly and Consulting experience with preferably Data Centre Infrastructure and ICT environment.
Help Desk Support Randburg
Humankind GroupRandburg
experience as a Mid-Level Support Engineer in a Call Centre environment dealing with international customers
It Technician (sharepoint/microsoft Admin)
Johannesburg
30000
/>1. Configure and manage the Microsoft 365 Admin Centre
2. Implement and support Microsoft SharePoint
- Advanced knowledge of Microsoft 365 Admin Centre and SharePoint.
- Strong expertise in the
Field Support Engineer
Sandton
Negotiable you’ll do:
- Call Updating - To ensure that all calls are updated daily with meaningful comments and that correct call update templates are used and completed fully on all calls
- Asset input average contractual SLA requirements
- All calls which can be resolved remotely is redirected back team.
- Productive Call Rate - To ensure that the agreed-upon number of calls are resolved per day Flows - Adherence to Call Management System/any assisted tool used workflows
- Call Ageing - Ensure
Mcse Engineer Midrand
DatacentrixMidrand
Agreements and contribution toward positive first call resolution rates and overall Service Level Agreements requests from varied inbound sources into the company's Call Management System. Required to ensure that every can result in a First call resolution is taken in a bid to achieve the First Call resolution rate defined Client specific processes Ensure that 98% of all calls are answered within 30seconds Accountable for effective Accountable to confirm customers' information Update the call at least once a day with all correspondences and
Infrastructure Support Johannesburg, South Africa
Quadrant Systems CcJohannesburg
scope of client's current WAN Service provider – Vodacom Perform end-user support for Dealers and problem
Infrastructure Systems Support From To (market) - Hourly
Quadrant Systems CcJohannesburg
scope of client's current WAN Service provider – Vodacom Perform end-user support for Dealers and problem
Telecommunications Technician Johannesburg NEW
Ashton PersonnelJohannesburg
R45 000 per month analogue, SIP, VoIP telephony systems and contact centres. Good understanding of IP version4 addressing structure analogue, SIP, VoIP telephony systems and contact centres. Good understanding of IP version4 addressing structure analogue, SIP, VoIP telephony systems and contact centres. Good understanding of IP version4 addressing structure
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