to ensure maximum satisfaction for OBS customers Assist OBS team with analysis and improvement of customer
related certificate or creating SQL Query that assist the team or uploading knowledge base articles.
designing and preparing detailed specifications Assists in all aspects of network management, including
designing and preparing detailed specifications Assists in all aspects of network management, including
the conducting of Lift-off Analysis and Design • Assist the Execution Team by providing appropriate guidance
the conducting of Lift-off Analysis and Design • Assist the Execution Team by providing appropriate guidance
security policies to ensure adherence Supporting and assisting with the development and management of the 3-to-5-year
reassigned timeously and resolved within Service Target. Assist First Line Support ITSM and relevant departments
document modules assigned; design review and assistance to be provided by systems analyst and architects
document modules assigned; design review and assistance to be provided by systems analyst and architects