authorization roles. Develop user manuals and conduct training for business process owners. Prepare cut-over
resolution via Freshdesk • Providing technical training to customers on our products and services. • Working handed over with the necessary documentation and training. • Preventative maintenance—When corrective maintenance
activities. Preparing User manuals and conducting training to business process owners. Planning of go live project. Ability and willingness to coach and give training to fellow colleagues and users when required.
cases. Be responsible for selling our services, Training, consultancy installation support to all monitoring the knowledge to provide customer support and training • Strong communication skills, including the ability
Assist Product Owner in identifying additional training required within the teams Mentor team Ensure quality context Ability and willingness to coach and give training to fellow colleagues and users when required Willing
SAP K3/K4 Certification (advantageous). - Formal training in SIEM Solution/s – ETD (Enterprise Threat Monitor)
technical Hands-on, assistance, guidance & training to team members.
implementation Ability and willingness to coach and give training to fellow colleagues and users when required Release
- Preparing User Manuals and conducting training to business process owners.
- Preparing cut-over
project Ability and willingness to coach and give training to fellow colleagues and users when required Willing